Chris Shay-Downer, MBA BSN RN CCTC

Senior Strategy Consultant

Chris joins the Loran Group with over 30 years of nursing experience, primarily in transplantation. Her experience has provided her insight into various phases of the patient experience both before and after their transplant surgery. Patient care has been of primary importance to Chris throughout her years whether providing direct patient care or managing teams that do. She received her Bachelor of Science in Nursing from the University of Pittsburgh in 1989 and has held a Certification as a Clinical Transplant Coordinator since 1999. In 2014, Chris obtained her Masters of Business Administration (MBA) in Healthcare from Baldwin Wallace University in Berea, OH and has found that having a clinical as well as business background provides added valuable with the healthcare industry.

Before joining the Loran Group, Chris served as Vice President of Transplant & Cardiac Services for a national infusion company. In this role, she led a team who developed, implemented, evaluated and provided process improvement initiatives to strategically grow transplant & cardiac business, provide optimal clinical oversight to their patients, and promote appropriate reimbursement for services rendered. Synthesizing evidence-based practices and data analytics to drive strategy promotes optimal care and outcomes while minimizing cost expenditures.

Chris’s professional development has also included leadership experience in multiple non-profit organizations including International Transplant Nurses Society (ITNS) and their Pittsburgh and Cleveland chapters as well as Transplant Recipients International Organization Greater Cleveland Chapter (TRIO). Positions served include Director of Chapter Development, Media Chair, Education Chair, and a President for each of these groups. Chris has presented both nationally and internationally and is published in peer-reviewed journals and textbooks. Involvement with these activities promotes insight and reach into the transplant community enabling continued continued personal and professional growth and development over the years and has offered contributed to the overall care of patients and their outcomes in a cost effective environment.

Chris is married to her husband, Thomas, and they have one child (Andrew) and one grandson (Carl). They like to travel, but when at home enjoy gardening and working on home projects.